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Illegal electricity disconnected
​Live wire can be seen snaking along the street in Bellgate and
Gwala Farm in uThongathi. The City’s Northern and Northwestern
Revenue Protection Department continuously conducts illegal
electricity disconnection operations.
The City’s Northern and Northwestern Revenue Protection Department is determined in the fight against the scourge of illegal electricity connections and ensuring that residents pay for services rendered.

On 22 June, the team which was accompanied by the South African Police Service swooped on the community of uThongathi where thick cables and live uncovered wire lay recklessly on streets and an open veld where children and animals could easily be electrocuted. A Senior City Technician whose name cannot be divulged to protect his identity, said areas such as Bellgates and Gwala Farm were considered illegal electricity connection “hotspots”. “The City noted this community’s concerns in the past and because of this, these areas are electrified.

However, you find people either tamper with their connections or informal dwellings start mushrooming next to City housing developments and illegal connections begin,” he said.
Despite being intimidated by the electricity thieves, the Technician said that disconnections were done in order to not only assist residents whose electricity was disrupted but also to combat the number of electrocutions that occur. “We find that the people who illegally connect cables have no regard for the safety of others. The majority of the ‘cable’ we find is either fencing wire, aluminium or short pieces of cables that have been strung together and the knots are not covered,” he said.

The Technician pleaded with residents to continue reporting illegal connections to the City. “The sooner we are informed about an illegal connection, the sooner we can act. The involvement and assistance of the
residents is an important part of our fight against these illegal connections,” he said. The scourge of illegal electricity connections has been an on-going challenge in the City. Despite the Municipality continuously warning residents against cable and electricity theft, it has resulted in devastating and tragic consequences, such as loss of lives as well as damage to infrastructure costing the Municipality millions of rands annually.

The City has taken a radically proactive approach, with several interventions including modifications to electricity infrastructure to minimise the impact of illegal connections, being implemented across the City. The City urges residents to report any suspicion of cable theft or illegal connections to the following numbers:
  • Electricity’s call centre: 080 1313 111, or sms 083 700 0819 or email custocare@elec.durban.gov.za
  • Cable theft: 031 311 9611
  • South African Police Service: 10111
  • Metro Police emergency line: 031 361 0000
WEATHER

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IMPORTANT NUMBERS
Fire Department & Metro Police:
031 361 0000
Water and Traffic Hotline:
080 131 3013
Electricity Contact Centre:
080 13 13 111
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